Terms & Conditions
These Terms and Conditions govern your use of the Golf Car Depot Superstore website and any purchases, quotes, service requests, or other interactions with Golf Car Depot Superstore in the Australia. Using our website, contacting our team, or placing an order means you agree to these Terms. If you do not agree, please stop using the website and do not submit orders or requests.
Definitions
For clarity, the following words have specific meanings in these Terms:
Company, we, us, or our refers to Golf Car Depot Superstore.
You or your refers to the visitor, customer, or purchaser.
Website refers to our site and related pages, forms, and checkout experiences.
Products refers to golf carts, electric scooters, full electric bikes, electric trikes, Sur Ron products, accessories, parts, and related items offered for sale.
Services refers to support, installation, customization, maintenance coordination, delivery coordination, and other assistance offered by the Company
Website Use
Eligibility
Use of the website is intended for individuals who can form legally binding contracts. If you are using the website for a business, you represent that you have authority to bind that business to these Terms.
Permitted Use
You may use the website to browse products, request information, request quotes, and place orders where available. Use must be lawful and consistent with these Terms.
Prohibited Use
The following actions are not allowed:
- Attempting to interfere with the website, servers, or security features
- Submitting false, misleading, or fraudulent information
- Using automated systems to scrape content, pricing, or inventory without written permission
- Uploading or transmitting viruses, malicious code, or harmful data
- Copying, republishing, or distributing website content for commercial use without written permission
Product Information and Availability
Listings and Descriptions
Product descriptions, photos, specifications, and availability are provided for convenience and may change without notice. Photos may show optional features or accessories that are not included unless stated. Color, finish, and trim can appear different across screens.
Inventory
Inventory levels may change quickly. A product shown as available may become unavailable before an order is finalized. If a product becomes unavailable after you place an order, we will contact you to discuss options such as substitution, backorder, or cancellation.
Pricing
Pricing may change without notice. Displayed pricing may not include taxes, title or registration fees, delivery fees, installation, setup, accessories, battery upgrades, destination charges, or other charges that may apply. A final total will be confirmed through an invoice, order confirmation, or written quote.
Errors
Occasional errors may occur on the website, including pricing errors, incorrect specifications, or incorrect availability. We reserve the right to correct errors and to cancel or refuse orders affected by an error, even after an order request is submitted. If payment has been received for a cancelled order, a refund will be issued according to the Payment and Refunds section.
Quotes and Order Process
Quotes
Quotes are offered based on the information available at the time and may include limited time pricing, shipping estimates, or availability assumptions. A quote is not a binding agreement unless it is confirmed in writing as an accepted order with payment terms.
Order Acceptance
Order submission does not guarantee acceptance. Acceptance occurs when we confirm the order in writing or when we ship or release the product for pickup, depending on the order type.
Cancellations by Customer
Order cancellation requests should be made as soon as possible. Cancellation eligibility and any applicable fees depend on the order status, including whether the product is special order, customized, already shipped, or already scheduled for delivery. Some orders may be non cancelable once processing begins.
Refusal of Service
We may refuse or cancel orders when fraud is suspected, when required information cannot be verified, or when a request violates these Terms or applicable law.
Payment Terms
Accepted Payments
Payment methods may include card payments, bank transfers, financing through third party lenders, and other options presented during checkout or invoicing. Payment availability may vary by product and order type.
Deposits
Certain products, special orders, or custom builds may require a deposit. Deposits may be non refundable once parts are ordered, customization begins, or a unit is reserved for you. Deposit terms will be shown on the invoice or written agreement you receive.
Taxes
Sales tax and other taxes may apply based on your shipping address, pickup location, and applicable laws. You are responsible for applicable taxes unless a valid exemption is provided and verified.
Shipping, Delivery, and Pickup
Delivery Timing
Estimated delivery timelines are estimates only and can change due to carrier availability, weather, supply chain delays, manufacturer schedules, or other factors outside our control.
Risk of Loss
Risk of loss transfers according to the shipping terms shown on your invoice or order confirmation. Once a product is picked up by a carrier or released to you, responsibility for loss or damage may shift to you, depending on the shipping arrangement.
Inspection on Delivery
Inspection is important. Please inspect deliveries upon arrival and note visible damage on delivery documents before signing. Contact us promptly with photos and details if damage is found.
Pickup
Pickup appointments may be required. Valid identification may be required for pickup. Loading assistance may be offered when available, but you are responsible for securing the product safely for transport unless a delivery service is purchased.
Returns, Refunds, and Exchanges
General Policy
Return eligibility depends on the type of product and its condition. Some items may not be eligible for return, including special order units, customized products, installed accessories, electrical components, batteries, and clearance items, unless required by law or unless a written return authorization is issued.
Return Condition Requirements
Returned items must be unused, unmodified, and in original packaging when applicable, with all included parts, manuals, chargers, and accessories. A restocking fee may apply. Return shipping costs are generally the responsibility of the customer unless the return is due to our error or a verified defect.
Refund Timing
Refunds are processed back to the original payment method when possible. Processing time depends on the payment provider and bank timelines. Financing related refunds may be handled through the lender according to lender procedures.
Warranty and Service
Manufacturer Warranties
Many products come with manufacturer warranties. Warranty coverage, term length, exclusions, and claim procedures vary by manufacturer and product. Warranty documents provided by the manufacturer control warranty coverage.
No Additional Warranty
Unless a written warranty is provided by the Company, products are sold with only the manufacturer warranty, if any, and any warranties implied by law.
Service Work
Service, assembly, and installation work may be performed by us or coordinated with third parties depending on location and product type. Approval may be required for additional labor discovered during service. Parts availability can affect timing.
Customer Responsibilities and Safe Use
Legal Compliance
You are responsible for using products in a manner consistent with applicable laws, regulations, and local rules, including rules related to roadway use, off road riding, age requirements, safety equipment, and registration or licensing.
Safety
Safe operation requires training and attention. Read product manuals and follow manufacturer guidance. Protective gear is strongly recommended where applicable. Do not operate any vehicle under the influence of alcohol, drugs, or medication that impairs judgment.
Charging and Battery Care
Electric vehicles require proper charging and storage practices. Use only recommended chargers and follow battery care instructions. Improper charging, water exposure, unauthorized modifications, or use of incompatible components can create safety risks and may void warranties.
Intellectual Property
Ownership of Content
Website content, including text, images, logos, product layout, and design elements, is owned by the Company or used with permission. Use of our content for commercial purposes is not allowed without written permission.
Trademarks
Trademarks, brand names, and product names shown on the website belong to their respective owners and are used for identification purposes.
Limitation of Liability
Disclaimer
The website and its content are provided on an as available basis. We do not guarantee uninterrupted access or error free operation. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non infringement, except where prohibited.
Liability Limits
To the fullest extent permitted by law, the Company is not liable for indirect, incidental, special, consequential, or punitive damages. Liability for any claim related to a product or service is limited to the amount paid for the product or service giving rise to the claim, except where prohibited by law.
Dispute Resolution and Governing Law
Governing Law
These Terms are governed by the laws of the State of 2 Link Dr Yatala Queensland 4207, Australia, Australia where the Company operates, without regard to conflict of law principles, unless a different governing law is required by applicable consumer protection statutes.
Disputes
We encourage customers to contact us first so we can try to resolve issues quickly and fairly. Some disputes may be subject to additional terms provided in an invoice, financing agreement, or manufacturer policy.
Changes to These Terms
We may update these Terms from time to time. Continued use of the website after updates are posted means you accept the revised Terms.
Contact Us
Questions About These Terms
Golf Car Depot Superstore
Phone
+61 468108485
Email
info@golfcardepotsuperstor.com
Address
2 Link Dr Yatala Queensland 4207, Australia